Bingo Hall Apologises to Sick Man

A bingo hallin Tuckswood, Norwich, has apologised after refusing to let an ill man use its toilets.

Ian Mann, 40, suffers from ulcerative colitis, a condition which makes him need to use the toilet frequently.  Working as a taxi driver, Mr Mann dropped a customer off at Mecca Bingo on Sunday evening at All Saints Green in the city. He then entered the club in an attempt to use the facilities, where he was refused.

Speaking about the incident he said: “I produced my card from the Colitis and Crohn’s Association, which explains that I have a non-contagious medical condition which means I need to use the toilet regularly, and asked if I could use the facilities. She had the audacity to say that I would have to become a member to use them.”

Spokesman for Mecca Bingo, Lesly Hughes said: “We are very sorry. It is our policy that only members can enter the building, but under exceptional circumstances such as this we would certainly allow someone to use the facilities. We will be speaking to all staff, not just the member of staff involved, to make sure they are aware of our policy. If anyone else produces a card such as this then we would allow them to use our facilities. We would like to extend our apologies to Mr Mann.”

Mr Mann is trying to raise awareness of the condition, which affects 1 in 500 people in the UK.

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